Updated November 10, 2026
Public-facing name: Investigações Online is the brand shown on this website. Privacy contact: contato@investigacoesonline.com. The legal identity of the data controller and some operational details still require verification under applicable law.
1. Contact and responsibility
For privacy questions and data requests, contact contato@investigacoesonline.com. The public brand name alone is not a substitute for the legal identity of the controller.
2. Information collected
The contact form collects a name or contact identifier, email, issue category, urgency, initial description and acknowledgement. The record may also contain a reference number, status and creation date.
Voluntary email and Telegram messages may also contain personal data. Do not send passwords, authentication codes or confidential documents during initial contact.
3. Purposes
Information is used to record and review enquiries, respond to requests and, where applicable, prepare a service proposal. Other purposes require a relevant legal basis and relationship.
4. Forms and storage
Confirmed submissions are recorded using infrastructure associated with Lovable Cloud and assigned a reference number. Access should be restricted to authorized personnel.
Submitting a form does not automatically constitute a service agreement.
5. Third-party services
Email, Telegram, hosting providers and other technical services may process information necessary for their functions. Their own privacy terms may apply.
Processing locations and any international transfers must be verified against the providers and settings actually in use.
6. Sharing and safeguards
We do not collect contact form information for commercial sale. Operational service providers may be involved, and legal obligations may require disclosure.
Appropriate technical and organizational controls are necessary; no internet-connected system can be entirely risk-free.
7. Retention and deletion
Records should be retained only for justified purposes and applicable legal obligations. Specific retention and deletion periods still need to be established and documented internally.
8. Your rights
Subject to applicable law, you may request information about processing, access, correction and, where relevant, deletion or other rights.
Send requests to contato@investigacoesonline.com. Reasonable identity verification may be needed to prevent disclosure to unauthorized parties.
9. Cookies
The website uses essential technologies and offers optional visit measurement through Google Analytics 4 managed by Google Tag Manager. GTM loads only after acceptance. Your choice is stored in your browser and can be changed using Cookie preferences in the footer. Google may process browsing information under its policies. Form contents are not sent to Analytics.
10. Changes
This policy may change when services, vendors or legal obligations change. The revision date will be updated accordingly.